Search Driven Navigation and Content

In the beginning of October I attended Microsoft SharePoint Conference 2011 in Anaheim, USA. There were a lot of interesting and useful topics that were discussed. One really interesting session was Content Targeting with the FAST Search Web Part by Martin Harwar.

Martin Harwar talked about how search can be used to show content on a web page. The most common search-driven content is of course the traditional search. But there are a lot more content that can be retrieved by search. One of them is to have search-driven navigation and content. The search-driven navigation means that instead of having static links on a page we can render them depending on the query the user typed in. If a user is for example on a health care site and had recently done a search on “ear infection” the page can show links to ear specialist departments. When the user will do another search and returns to the same page the links will be different.

In the same way we can render content on the page. Imagine a webpage of a tools business that on its start page has two lists of products, most popular and newest tools. To make these lists more adapted for a user we only want show products that are of interest for the user. Instead of only showing the most popular and newest tools the lists can also be filtered on the last query a user has typed. Assume a user searches on “saw” and then returns to the page with the product lists. The lists will now show the most popular saws and the newest saws. This can also be used when a user finds the companies webpage by searching for “saw” on for instance Google.

This shows that search can be used in many ways to personalize a webpage and thereby increase Findability.

Microsoft SharePoint Conference 2011: Contributor vs. Consumer

A couple of weeks ago I had the opportunity to attend the Microsoft SharePoint Conference 2011, Anaheim USA. This turned out to be an intense four-day conference covering just about any SharePoint 2010 topic you can imagine – from the geekiest developer session to business tracks with lessons learned.

To me, one of the most memorable sessions where Social Search with Dan Benson and Paul Summers, in which they showed us how social behaviours can be used to influence the current rank of search. For instance, users interests entered in MySite can be used to boost (xrank) search results accordingly. This was an eye opener as it illustrated what’s possible with quite easy means. Thanks for that!

Another great session was Scott Jamison talking about Findability in SharePoint. The key ingredient in this session was to differentiate between contributor and consumer. Typically we focus on the contributor, building 100 level folder structures with names that make sense to contributor. However, we seem to forget about the consumers, who of course are the other key aspect of an intranet. It is equally important to create a good support system for contributors, as it is to focus on consumer needs. As Jamison said “why have folders for both contributors and consumers? ”. SharePoint includes endless possibilities when it comes to creating logical views built on search, tags and filtering aimed to fill the needs of the consumers.

So, keep the folders or what ever support the contributor needs, but let your imagination float free for delivering best class Findability to the consumer!

Search Conferences 2011

During 2011 a large number of search conferences will take place all over the world. Some of them are dedicated to search, whereas others discuss the topic related to specific products, information management, usability etc.

Here are a few that might be of interest for those of you looking to be inspired and broaden your knowledge. Within a few weeks we will compile all the research related conferences – there are quite a few of them out there!
If there is anything you miss, please post a comment.

March
IntraTeam Event Copenhagen 2011
Main focus: Social intranets, SharePoint and Enterprise Search
March 1, 2 and 3, 2011, Copenhagen, Denmark

Webcoast
Main focus: A web event that is an unconference, meaning that the attendees themselves create the program by presenting on topics of their own expertise and interest.
March 18-20 , Gothenburg, Sweden

Info360
Main focus: Business productivity, Enterprise Content Management, SharePoint 2010
March 21-24, Walter E. Washington Convention Center, Washington, USA

April
International Search Summit Munich
Main focus: International search and social media.
4th April 2011, Hilton Munich Park Hotel, Germany

ECIR 2011: European Conference on Information Retrieval
Main focus: Presentation of new research results in the field of Information Retrieval
April18-21, Dublin, Ireland

May
Enterprise Search Summit Spring 2011
Main focus: Develop, implement and enhance cutting-edge internal search capabilities
May 10-11, New York, USA

International Search Summit: London
Main focus: International search and social media
May 18th, Millennium Gloucester Hotel, London, England

Lucene Revolution
Main focus: The world’s largest conference dedicated to open source search.
May 25-26, San Francisco Airport Hyatt Regency, USA

SharePoint Fest – Denver 2011
Main focus: In search track: Enterprise Search, Search & Records Management, & FAST for SharePoint
May 19-20, Colorado Convention Center, USA

June
International Search Summit Seattle
Main focus: International search and social media
June 9th, Bell Harbor Conference Center, Seattle, USA

2011 Semantic Technology Conference
Main focus: Semantic technologies – including Search, Content Management, Business Intelligence
June 5-9, Hilton Union Square, San Francisco, USA

October
SharePoint Conference 2011
Main focus: SharePoint and related technologies
October 3-6, Anaheim, California, USA

November
Enterprise Search Summit Fall Nov 1-3
Main focus: How to implement, manage, and enhance search in your organization
Integrated with the KMWorld Conference, SharePoint Symposium and Taxonomy Bootcamp,

KM-world
(Co-locating with Enterprise Search Summit Fall, Taxonomy Boot Camp and Sharepoint Symposium)
Main focus: Knowledge creation, publishing, sharing, finding, mining, reuse etc
November 1 – 3, Washington Marriott Wardman Park, Washington DC, USA

Gilbane group Boston
Main focus: Within search: semantic, mobile, SharePoint, social search
November 29 – December 1, Boston, USA