Västra Götalands regionen has introduced a new search solution that Findwise created together with Netrelations. Where both search and accessibility is important. We have also blogged about it earlier (see How to create better search – VGR leads the way). One important part of the creation of this solution was to create an interface that is accessible to everyone.
Today the web offers access to information and interaction for people around the world. But many sites today have barriers that make it difficult, and sometimes even impossible for people with different disabilities to navigate and interact with the site. It is important to design for accessibility – so that no one is excluded because of their disabilities.
So how do you build accessible websites?
One of the easiest things is to make sure that the xhtml validates. This means that the code is correct, adheres to the latest standard from W3C (World Wide Web Consortium) and that the code is semantically correct i.e. that the different parts of the website use the correct html ”tags” and in the correct context. For example that the most important heading of a page is marked up with ”h1” and that the second most important is ”h2” (among other things important when making websites accessible for people using screen readers).
It is also important that a site can easily be navigated only by keyboard, so that people who cannot use a mouse still can access the site. Here it is important to test in which order the different elements of the web page is selected when using the keyboard to navigate through the page. One thing that is often overlooked is that a site often is inaccessible for people with cognitive disabilities because the site contains content that uses complex words, sentences or structure. By making content less complex and more structured it will be readable for everyone.
Examples from VGR
How is accessibility related to findability?
Search and Accessibility
Accessibility is important for findability because it is about making search solutions accessible and usable for everyone. The need to find information is not less important if you are blind, if you have a broken arm or if you have dyslexia. If you cannot use a search interface you cannot find the information you need.
“what you find changes who you become” -Peter Morville
In his book Search Patterns Peter Morville visualizes this in the ”user experience honeycomb”. As can been seen in the picture accessibility is as much a part of the user experience as usability or findability is and a search solution will be less usable without any of them.