Every second, more and more information is created and stored in various applications. corporate websites, intranets, SharePoint sites, document management systems, social platforms and many more – inside the firewall the growth of information is similar to that of the internet. However, even though major players on the web have shown that navigation can’t compete with search, the Enterprise Search and Findability Report shows that most organisations have only a small or even a non-existing budget for search.
Web Search and Enterprise Search
Web search engines like Google has made search look easy. For enterprise search, some vendors give promises of a magic box. Buy a search engine, plug it in and wait for the magic to happen! Imagine the disappointment when both search results and performance are poor and users can’t find what they are looking for…
When you start planning your enterprise search project you soon realize the complexity and challenge – how do you meet the expectations created by Google?
This presentation was originally presented at the joint NSW KM Forum and IIM September event in Sydney, Australia by Mattias Brunnert. It contains topics as:
- Why search is important and how to measure success
- Why Enterprise Search and Information Management should be friends
- How to kick off your search program