As with all technology, choosing a search platform can be challenging. Many organisations struggle with contradictive or unclear requirements, making it difficult to harmonise business and usability goals, technical environment and information landscape.
Our experts are vendor and technology independent. This to provide guidance and tailored solutions for your organisation. After 10 years of helping organisations choose, implement and customise search platforms we have a proven method for getting it right:
Identify and formalise business goals
Why do you need a search solution?
Get to know your users
What are their needs, skills and expectations?
Explore, prioritise and refine information
What is needed and what can be left out?
Establish an organisation to maintain quality
Who is responsible for technology, information and improvements?
Use reliable and flexible technology
What are the performance and scalability requirements?
We have experience from working with all leading search technologies, commercial as well as open source.