Lucidworks today announces Smart Answers on Lucidworks Fusion. Smart Answers enhances the intelligence of chatbots and virtual assistants by using deep learning to understand natural language questions and quickly return the right answers.
Customers and employees can now locate critical insights to help them move to their next best action, avoiding frustrating digital experiences and long customer support wait times.
Smart Answers on Lucidworks Fusion enhances conversational applications to help users help themselves by delivering immediate and contextual responses that drive engagement and satisfaction.
