Relevancy in a search engine is allegedly tricky as relevance is per definition subjective. An answer provided by a search engine can be relevant or not depending on why you asked the question in the first place, i.e. your purpose or your information need.
Does this mean you can’t boost perceived relevance in your enterprise search solution? Surely not!
There are a few simple tricks to get started with measuring perceived relevance:
- Define the use case
- Find search patterns
- Compile a test set
- Run a baseline test
- Enter the build-measure-learn loop
Download this paper and get started!