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Wolters Kluver

Findability Governance.

Findability at an Enterprise Search Platform

"System downtime has been reduced to a minimal since Findwise was involved in the development and governance of our Enterprise Search platform”

Wolters Kluwer Scandinavia (WKS) is a leading information publishing and software company, specializing in legal, tax, accounting and public administration. The company has customers in both private and public sector. Wolters Kluwer Scandinavia consists of Norstedts Juridik in Sweden, Magnus Informatik in Denmark and Akelius in Norway. They provide online information and software products, used by legal and accounting professionals in their everyday work. Many of these products are search driven, containing millions of articles, pages and documents. A challenge for WKS is to ensure that their online environments meet demands and to avoid instability and performance problems affecting users.

Findwise continuous work with WKS’s Enterprise Search platform has improved availability and search quality. It has also resulted in saved costs as operational problems can be identified early. "System downtime has been reduced to a minimal since Findwise was involved in the development and governance of our Enterprise Search platform”, says Halbe Huitema, Manager Online Platforms at Wolters Kluwer Scandinavia.