Customer support
The Vehicle Service Aftermarket team at SKF identified the need for end customers to easily access product data for replacement kits, such as: technical specifications, PDF bulletins, instruction videos and photos.
In order to make product data easily available replacement kits sold and delivered will have a printed QR-code on the package. The QR-code will hold a URL pointing to the web application, based on a product search technology.
Sales support
To simplify sales reps work situation and make it more efficient SKF decided to invest in a mobile application to be used as an offline sales tool. The motto for the project was “Always be ready with an iPad” and the result is a portable product brochures archive in the palm of the hand.
SKF Shelf is a mobile application for iPhone, iPad and Android meant to be used by sales reps as an offline sales tool. The solutions is based on Findwise search based services.
