About Kristian Norling

Dad, husband, learner, foodie and snowboarder. I try hard to listen.

Presentation: Results from the Enterprise Search and Findability Survey

This is a mashup of the presentations made at Enterprise Search Summit in New York, US on the 15th of May 2012 and at Enterprise Search Europe in London on the 30th of May 2012.

Global results are presented with numbers only, results from Europe and North America are clearly stated as such.

If you are interested in participating in the survey next year, please sign-up. All sign-ups will receive this years report.

Sign up for the Enterprise Search and Findability Survey 2013!
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Video: Search Analytics in Practice

Search Analytics in Practice from Findwise on Vimeo.

This presentation is about how to use search analytics to improve the search experience. A small investment in time and effort can really improve the search on your intranet or website. You will get practical advice on what metrics to look at and what actions can be taken as a result of the analysis.

Video in swedish “Sökanalys i praktiken”.

The presentation was recorded in Gothenburg on the 4th of May 2012.

The presentation featured in the video:

Search Analytics in Practice

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Update on The Enterprise Search and Findability Survey

A quick update on the status of the Enterprise Search survey.

We now have well over a hundred respondents. The more respondents the better the data will be, so please help spreading the word. We’d love to have  several hundred more. The survey will now be open until the end of April.

But most important of all, if you haven’t already, have a cup of coffee and fill in the survey.

A Few Results from the Survey about Enterprise Search

More than 60% say that the amount of searchable content in their organizations today are less or far less than needed. And in three years time 85% say that the amount of searchable content in the organisation will increase och increase significantly.

75% say that it is critical to find the right information to support their organizations business goals and success. But the interesting to note is that over 70% of the respondents say that users don’t know where to find the right information or what to look for – and about 50% of the respondents say that it is not possible to search more than one source of information from a single search query.

In this context it is interesting that the primary goal for using search in organisations (where the answer is imperative or signifact) is to:

  • Improve re-use of information and/or knowledge) – 59%
  • Accelerate brokering of people and/or expertise – 55%
  • Increase collaboration – 60%
  • Raise awareness of “What We Know” – 57%
  • and finally to eliminate siloed repositories – 59%

In many organisations search is owned either by IT (60%) or Communication (27%), search has no specified budget (38%) and has less than 1 dedicated person working with search (48%).  More than 50% have a search strategy in place or are planning to have one in 2012/13.

These numbers I think are interesting, but definitely need to be segmented and analyzed further. That will of course be done in the report which is due to be ready in June.

Video interview: How to Improve the Search Experience

Video interview with Kristian Norling at the Intrateam Event in Copenhagen 2012. Kristian talks about his former work at VGR and what he thinks is important for improving the search experience.

Kristian Norling

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Enterprise Search and Findability Survey

A few days ago we launched the “Enterprise Search and Findability Survey“. The survey closes at the end of March.

If you complete the survey you will get the report when it  is finished.

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The survey is for people who are responsible for search in their organisations. If you are a search manager, intranet manager, product owner of search, search editor, in-house developer for search, this survey is for you!

The survey aims to help you by finding out your views about Enterprise Search and Findability. The research will help show what business value an Enterprise Search solution can provide.

The survey is structured into five sections, each of which provides a specific perspective on Findability:
• Business
• Organisation
• User
• Information
• Search Technology

More information about the perspectives is provided in each section.

The survey will take approximately 20-30 minutes of your time. If you need a break, you can continue answering the survey at the same question where you left. If you give us your contact information we will send you the finished report based on this survey when it is finished, we are aiming to have it finished by the month of June.

The survey results will be presented at Enterprise Search Europe 2012 (London, 30-31 May 2012) and Enterprise Search Summit (New York, 15-16 May 2012).

Text Analytics in Enterprise Search

A presentation made by Daniel Ling at Apache Lucene Eurocon in Barcelona, october 2011.

We think this is the first of many forthcoming presentations.

We also want to get more involved in the community in the future. By doing presentations, sponsoring, contributing code. Hope to bring more news on this subject in the next few weeks. Enjoy the presentation:

Text Analytics in Enterprise Search, Daniel Ling, Findwise, Eurocon 2011 from Lucene Revolution on Vimeo.